Proof of Consent for SMS Communications

Company: Modern Media Agency as (u.digital)
Date: 11/13/2024

Introduction

This document outlines the process by which u.digital obtains explicit consent from users to send SMS messages and interact with our service. It also details the methods provided for users to opt out of receiving such messages.

Opt-In Process

Account Registration
- During the sign-up process on u.digital, users are presented with the option to enter their mobile phone number.
- This option is clearly marked and is optional, allowing users to choose whether they wish to receive SMS communications.
Verification Code
- After a user enters their mobile phone number, a text message containing a verification code is sent to the provided number.
- The user must enter this verification code into a designated field on the sign-up form.
- This double opt-in process ensures that the user consents to receive messages and verifies ownership of the mobile number.

Opt-Out Process

Account Settings
- Users can opt out of receiving SMS messages at any time by adjusting their preferences in their account settings.
Text Message Opt-Out
- Users may also opt out by sending a text message with phrases like:
  - "I want to opt out of receiving text messages"
  - "Don't send any more text messages"
- Our system employs advanced AI capable of understanding natural language requests to opt out.
- Upon receiving such a request, the system will promptly cease sending SMS messages to that number.

Compliance and Record-Keeping

u.digital adheres to all applicable laws and regulations concerning SMS communications, including the Telephone Consumer Protection Act (TCPA) and guidelines set forth by the Cellular Telecommunications Industry Association (CTIA).
Records of user consent and opt-in verification are securely stored and maintained to demonstrate compliance.

Contact Information

For any questions or concerns regarding our SMS communication practices or to report any issues, please contact us:

Email: support@u.digital
Phone: 762-241-0577
Address: 1309 Coffeen Avenue, Suite 1200. Sheridan, Wyoming 82801

Conclusion

This document serves as proof of the consent process utilized by u.digital for sending SMS messages to our users. We are committed to respecting user preferences and ensuring compliance with all regulatory requirements.

By using our services, you acknowledge that you have read and understood this Proof of Consent for SMS Communications.